Adult Services

Adult Protective Services

Adult Protective Services is mandated by N.C. General Statute 108A to evaluate reports of alleged abuse, caretaker neglect, self-neglect and/or exploitation of disabled adults. If reports are screened in an APS social worker will respond to investigate the allegations of the report and evaluate the adult’s circumstances. If needs are found the adult can be connected to services to address identified needs.

  • This program provides a choice to those who are eligible for care in a licensed residential care facility but who desire to, and can safely remain at home, by providing them with supplemental assistance and case management services.

  • This program appoints Social Services to serve as Representative Payee for those receiving social security, veteran's benefits, or public assistance who are in jeopardy of being deprived of basic needs. The Representative Payee manages the individual’s finances to ensure their benefits are being used for their needs.

  • The Adult Home Specialist’s purpose is to provide routine monitoring and technical assistance to local Adult Care Homes to ensure that care is being provided to the residents as set forth by State regulations and standards.

  • Guardianship services provide advocacy and decision making for adults who have been deemed incompetent by the Clerk of Court. Social Services is appointed as guardian only when there are no other responsible persons able and willing to act on behalf of the adult.

After Hours & Weekends

Call Yancey County Sheriff’s Department
(828) 682-2124

Ask to speak to the on-call social work supervisor about making an adult protective services report.

To ensure timely response times, please do not make reports through email.

How to make an APS Report

Hours Of Operation
Monday - Friday
828-682-6148

or

Come to our office:
320 Pensacola Road
Burnsville, NC 28714

Ask to speak to the intake social worker about making an adult protective services report.

To ensure timely response times, please do not make reports through email.